Privacy Policy

Rozbites ("we", "us", "our") respects your privacy. This policy explains what information we collect, how we use it, and the choices you have. Information We Collect When you create an account, place an order, or contact us, we collect information such as your name, email address, phone number, delivery address, and order history. When you pay online, payment details are handled directly by our payment partner, Razorpay — we do not store your card, UPI, or bank details on our own servers. We also automatically collect some technical information when you use our site, such as your IP address, browser type, and pages visited, to help us keep the site secure and improve it over time. How We Use Your Information We use your information to: Process and deliver your orders Communicate with you about your account or orders Provide customer support Send you updates or offers, if you've opted in Improve our products and website Sharing Your Information We share your information only where necessary to run our business: With Razorpay, to process payments With courier and logistics partners, to deliver your orders With service providers who help us run the site (such as hosting and analytics providers) We do not sell your personal information to third parties. Cookies We use cookies to keep your cart working, remember your preferences, and understand how our site is used. You can control cookies through your browser settings, and we ask for your consent to non-essential cookies when you first visit. Your Rights You can access, update, or request deletion of your personal information by contacting us using the details below, or through your Account settings where available. Data Security We take reasonable technical and organizational measures to protect your information, though no method of transmission or storage is completely secure. Contact Us If you have questions about this policy, contact us at support@rozbites.com.